How can we help?

Designing is free. Chibi figures from $34, pet keychains from $39. Price goes up with size. Shipping is calculated at checkout.

One clear, well-lit photo where the face is visible. One is enough.

It's used to make your piece and nothing else. You can ask us to delete it any time.

Each photo gives you four designs to choose from. You can try another photo, subject to the daily free limit.

Yes — choose a chibi figure for a photo of a person. Pet keychains are made for animals and work best with a clear pet face.

No. You can design and order as a guest. We'll create an account with your checkout email so you can track your orders.

Cards, PayPal, Apple Pay, Google Pay and Shop Pay, at the secure checkout run by Shopify. We never see your card details.

Yes. Design each one, add it to your cart, and check out once. Items may ship separately, with a tracking link for each shipment.

Write to us within 24 hours and we will change or cancel it. After that it is usually already being printed.

Made to order and ships in 7–10 days, with international tracking.

We ship internationally, with tracking. Shipping is calculated at checkout from your address.

Your confirmation email has the tracking link. You can also select Track order and sign in with your checkout email to view your orders.

If it does not match the design you approved, we reprint it or refund you. You also see exactly what we'll make before paying.

Send us a photo of the damage and we print a replacement straight away. There is nothing to send back.

Every piece is made to order from your own photo, so it cannot be resold and is not returnable for a change of mind. If it does not look like them, that is a remake and it is on us.